OnDemand / Self Study / Online Seminar - A pre-recorded program accessed on a desktop/laptop computer or a mobile device delivered within your CE account through the InReach Viewer; typically video with audio, or a slide show with audio.
1. Click on the orange "View On-Demand Courses" button within the NBC-HWC banner image.
2. Use the "Search" bar at the top of the page, which is located at the top, center of the catalog home page. You may search by any word, all words, or an exact phrase.
3. On the Search Results page, assign the filters or re-sort the search results to your preference. The "Category" filter shows the available primary categories with a number count of courses in each category. Once a primary category is selected, the secondary filter will populate with secondary categories within the primary category (includes course number count). When no primary category is indicated, all secondary categories will populate.
2. Click or tap on "Hello, [Your Name]." Click "My Products," if a drop-down menu appears. By default, you will see a list of your registrations added in the last 365 days, organized by the upcoming live events and then followed by your newest to oldest by registration date.
Additional filtering options are available to you at "Sort By" at the top of the screen and under "Refine your results" and "Display Registrations From" at the left of the screen. You will also receive a confirmation email at the time of registration to the email address associated with your online catalog account profile, including the link to the My Products page.
2. If not automatically redirected, click or tap on "Hello, [Your Name]." Click "My Products," if a drop-down menu appears.
3. Locate the appropriate program and launch by clicking the "Play" button under the program title.
- Operating Systems: Windows 10 or higher (Windows 11 recommended), macOS 11 (Big Sur) or higher, Android 10 or higher, iOS 14 or higher
- Hardware:
Windows: 64-bit architecture (x86-64 or ARM64), Processor: 2.0 GHz or faster, multi-core (Intel i5 / AMD Ryzen 3 or higher), RAM: Minimum 8 GB (16 GB recommended)
Mac: Apple Silicon (M1 or higher) or Intel i5 equivalent, RAM: Minimum 8 GB (16 GB recommended) - Internet Browsers: Latest versions of Google Chrome, Microsoft Edge, Safari; Browsers should support 64-bit mode
- Internet Connection: Minimum 10 Mbps download speed; Fiber or high-speed cable preferred
- Additional Requirements: JavaScript enabled, Cookies enabled
IMPORTANT: If you will be accessing any of the online content at a work location, it is strongly recommended that you first check with your IT department or Network Administrator to ensure that you have appropriate permissions to install programs and/or the ability to access streaming media.
This error usually occurs because the network security settings are blocking the participation tracking software embedded into the program (the tracker which keeps count of how far you've progressed into the video). In most cases, if you encounter this error, you can bypass it by accessing the course using a different internet connection (for example by logging into your CE account on your cellphone). If that is not an option for you or switching to a different network didn't resolve the error, please reach out to our support team at support@inreachce.com or 877-880-1335 (between 7am and 7pm Central time, Monday-Friday) for further guidance.